General:

1. What is large format printing?

• Large format printing refers to printing projects that are larger than standard sizes, such as posters, banners, vehicle wraps, window graphics, and signs. These are typically used for branding, advertising, and events.

2. What types of large format printing do you offer?

• We print banners, posters, Corflute signs, vinyl decals, floor graphics, window clings, vehicle wraps, exhibition displays, and more. Our team can help you choose the best format for your needs.

3. What file format is best for large format printing?

• We only print from high-resolution files in PDF. Vector files are ideal as they can be scaled without losing quality, ensuring crisp, clear prints.

4. How large can you print?

• Our printers can handle widths up to 3m for rolls and 2m on the flatbeds, with virtually unlimited length depending on the material. If you have specific size requirements, please let us know, and we’ll work to accommodate them. And of course, all artwork can be tiled so sizes are infinite!

5. What is the minimum resolution for a quality large print?

• For the best results, we recommend at least 300 DPI at the actual print size. Lower resolutions may appear pixelated when enlarged.

Design & Material:

1. Can you help with the design of my print?

• Yes, we have an in-house design team that can work with you to create a design or adapt your artwork for optimal printing quality. We’ll ensure your design looks great in a large format.

2. What materials do you use?

• We offer a range of materials, including self adhesive vinyl, corflute, banner, and a large variety of rigid stocks. We’ll recommend the best material based on the intended use, whether indoor or outdoor, temporary or long-term.

3. Can I print on eco-friendly materials?

• Yes, we offer eco-friendly materials and sustainable printing options, such as recyclable paper and eco-solvent inks. Let us know if sustainability is a priority for your project.

Turnaround & Delivery:

1. How long will my large format print take?

• Typical turnaround times are 3 business days from receipt of approved artwork. For rush orders, we offer expedited services. Please contact us with your timeline, and we’ll do our best to meet it.

2. Do you offer next-day printing?

• We offer next-day services for select products, depending on size and complexity. Contact us to confirm availability for your specific needs.

3. Do you deliver and install the printed materials?

• Yes, we provide delivery services Australia-wide. We can also arrange professional installation for items like wall murals, window graphics, and vehicle wraps in most areas Australia wide.

4. Can I pick up my order?

• Absolutely! We offer pickup from our Cromer Warehouse, so you can collect your order at your convenience.

Quality & Durability:

1. How durable are large format prints for outdoor use?

• Our outdoor prints are made with weather-resistant materials and UV-resistant inks to withstand exposure to sun, wind, and rain. With proper care, they can last for several years outdoors.

2. Will my colours look the same on print as on screen?

• We work hard to match your screen colours, but there may be slight variations due to different colour profiles (RGB vs. CMYK). We recommend requesting a colour proof for accurate preview, especially for brand colours.

3. How can I maintain and clean my large format prints?

• We recommend cleaning with a soft, damp cloth to remove dirt. Avoid harsh chemicals, as they may damage the print. For outdoor banners, gently hose off dust and debris.

Cost & Payment:

1. How much does large format printing cost?

• Pricing depends on factors like size, material, and quantity. For an accurate quote, please provide details about your project, and we’ll send you a customised estimate.

2. Do you have bulk or trade pricing?

• Yes, we offer bulk discounts and special pricing for trade customers. Reach out to discuss options for high-volume orders.

3. What payment methods do you accept?

• We accept credit cards, bank transfers, and online payment options. For businesses, we can arrange terms for invoicing on approved accounts.

Project & Customization:

1. Can you print custom shapes and sizes?

• Yes! We can print custom shapes using our precision cutting equipment. Just let us know your dimensions or design requirements, and we’ll make it happen.

2. Can you match colours to my brand guidelines?

• Absolutely. If you provide your brand colour codes, we can ensure colour consistency across all printed materials.

3. What if my file needs adjustments?

• If we spot any issues with your file (resolution, bleed, or colour), we’ll reach out to ensure your artwork is optimised for the best print quality.